Challenge:
Illuma’s reputation was strong, but their visual presence did not yet reflect their expertise or premium positioning.
The brand needed to:
- Align its visual identity with clinical credibility and luxury care
- Create a seamless path from discovery to consultation to product purchase
- Educate new clients without overwhelming them
- Expand product sales through a refined eCommerce experience
- Establish consistent voice, tone, and visual standards across digital and print
The opportunity was to transform an already successful practice into a brand that looks as advanced as its treatments.
Response:
The creative direction centered on clarity, trust, and modern refinement. We established a visual system that feels clinical yet welcoming, sophisticated yet accessible.
Digitally, the strategy prioritized guided discovery. Education driven touchpoints help potential clients understand services and products while reducing friction in the decision making process. Every interaction was designed to build confidence and encourage long term engagement.
What We Did:
- Designed and developed a custom WordPress website with integrated WooCommerce eCommerce
- Built an interactive skincare quiz to guide users toward personalized services and products
- Established a cohesive brand system and comprehensive brand guidelines
- Produced ongoing digital content, social strategy, and print collateral
- Planned and launched illuma’s first digital advertising campaign
Results:
illuma launched with a modern, elevated brand presence aligned across every digital touchpoint. The new platform supports both service bookings and product sales within a unified experience.
Following the eCommerce relaunch, product sales increased 245% year over year. The digital campaign and ongoing content strategy provided meaningful audience insights and a scalable foundation for continued growth.
illuma now operates with a brand presence that reflects its expertise, reinforces client trust, and supports long term expansion.
Website Design Awards:
“We had the pleasure of working with Brent and his team with our brand refresh. Brent was thorough, communicative, and listened to our wants/needs. He brought our vision to life and then some. We loved working with Brent & continue to do so. We would highly recommend Brent for your design needs.”
Brittany Otto & Francisca Valdiris – illuma Advanced Aesthetics